Overview Join to apply for the Assistant Store Manager | Narellan role at Michael Hill Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Narellan as a valued Assistant Store Manager you’ll be helping our customers mark life’s most memorable moments. As one of the key stores in Sydney’s vibrant south-west, Michael Hill Narellan offers a fast-paced and diverse retail environment - perfect for a confident and driven Assistant Store Manager who’s ready to lead a dynamic team, deliver exceptional service, and build strong customer connections in this high-traffic location. You will enjoy Dedicated training and development programs to set you up for success - 12 week "Stepping Stones" to immerse you in product knowledge and leadership Additional mentorship available for those that want to progress further in retail leadership An attractive salary with monthly and annual incentives for sales performance achievements A focus on Work / Life balance with planned in advance rosters with two consecutive days off (typically Friday’s & Saturday’s) - your flexibility to adjust when required will be appreciated as we trade late nights, weekends and public holidays Paid parental leave, paid volunteering leave and many other wellbeing initiatives to support your work life balance Enjoy Team Member Purchase Privilege with exclusive pricing on our products A welcoming and cohesive team environment you will be supported to achieve performance milestones About you One of our values are We are Inclusive & Diverse which is why we are welcoming applications form all individuals who are able to demonstrate: Be personable and approachable in a strong sales environment, and maintain a positive, productive outlook on team performance, management and development Create a premium experience and connect with customers to discover their own story; showcasing extensive product knowledge Proven ability to deliver results in a driven and/or highly measured environment with an understanding of KPIs and budgets having a willingness to coach and develop team members in this area Confidence to oversee store operations alongside and in the absence of the Store Manager A customer centric focus with the ability to maintain multiple client relationships in a highly dynamic environment Demonstrate a proactive approach in building clientele and brand awareness, capturing every opportunity to create new business for the store Complement our premium brand through impeccable personal, store and team presentation About us We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect. You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People. Join our team We look forward to reviewing your application. Seniority level Not Applicable Employment type Full-time Job function Management and Sales Industries Retail J-18808-Ljbffr